Full Description
Immediate Opening For Email & Chat Support Executive Non-Voice
Job Description:
Non-Voice Process Executive Email & Chat Support | Chennai | Freshers Welcome
Location: Chennai, Tamil Nadu
Job Type: Full-Time | Rotational Shifts (Day/Night)
Experience: 0 to 2 years
(Freshers and experienced candidates can apply)
Qualification:
Any Graduate (B.A., B.Com., B.Sc., BBA, BCA, etc.)
Good written communication in English
Typing speed: 30+ WPM with accuracy
Basic computer skills and internet knowledge
Salary:
Freshers: 13,000 18,000/month
Experienced: 18,000 25,000/month
Incentives: Based on performance
Other
Benefits: PF, ESI, Night Shift Allowance
Job Responsibilities:
Respond to customer queries via email or live chat
Provide accurate and timely information
Resolve issues related to orders, accounts, payments, or services
Maintain a professional tone in written communication
Update customer records and document all interactions
Coordinate with internal teams for issue resolution
Skills Required:
Excellent written communication in English
Good comprehension and typing speed
Ability to multitask and handle pressure
Basic Excel or CRM knowledge is a plus
Customer-focused attitude
Regards,
Nedhra HR,
08925114937