Full Description
Customer Service Quality Analyst US Healthcare Med Billing
Job Description :
Job Title: Customer Service Quality Analyst - US Healthcare Med Billing
Department: Customer Service
Location: India Headquarters Offices/Chennai
Reports to: Customer Service Lead
Position Overview
The Customer Service Quality Analyst at MNC plays a critical role in upholding high standards for client communication, documentation, and service.
This position ensures that all client interactions are documented accurately, workflows are adhered to effectively,
and communication is clear, positive, and patient-focused.
The Quality Analyst will also participate in the onboarding and training of new customer service agents, guiding them to become high-quality representatives of our team.
Edu : Any degree
Location : Chennai
Exp : 3 to 5 yrs
Salary : Best salary
Benefits:
Group Health Insurance
Leave Encashment on Gross
Yearly Bonus
12 Paid Indian & US Holidays
Monthly performance incentives
Regards,
Nedhra -HR
89251 and 14937
All the best