Full Description
Your Potential Our Support Careers Non Voice Process
Job Description:
Responsibilities:
Multi-Channel Support: Use email and live chat platforms to handle and address consumer questions, grievances, and requests.
Data processing and management involves accurately entering and updating transaction details, product information, and customer records in the company's internal database or CRM (Customer Relationship Management) system.
Problem Solving: Apply standard operating procedures (SOPs) to logically analyze client issues and offer detailed solutions.
Back-Office Operations: Manage workflows based on tickets, such as order processing, document verification, and account reconciliations.
Quality & Accuracy: Make sure that all written communications
follow the brand's tone and voice specifications and are free of grammatical errors.
SLA Adherence: Adhere to stringent Service Level Agreements (SLAs) about resolution and response times.
Experience: 0 to 3 yrs
Education: Any Basic Degree
If Interested Please do Send your CV along with you Informations as below to “infohrmaria04@gmail.com”
Full Name:
Contact Number:
Email Address:
Current Location:
Position Applied For:
Qualification:
Year of Passout:
Candidate Category: Fresher / Experienced
Willingness to Relocate: Yes / No
Total Years of Experience: (If applicable)
Current/Last Drawn Salary (Monthly/Annual):
Notice Period:
Warm regards,
HR- Maria
88708 33430