Full Description
Those new to the semi voice process Join Our Exciting Group
Job Description
We are looking for motivated, customer-focused people to become Semi-Voice Process Executives in our team. As part of this position, you will be responsible for delivering outstanding customer service via phone, email, and chat.
Requirements:
Interact with customers through various channels, including chat, email, and phone calls.
Address customer inquiries, resolve issues, and provide relevant information and assistance.
Build strong rapport with customers and ensure their satisfaction.
Go the extra mile to provide excellent customer service
Accurately document all customer interactions, including call notes, chat transcripts, and email
correspondence, in the company's CRM system
Skills:
Excellent verbal and written communication skills.
Strong listening and comprehension skills.
Ability to communicate clearly and concisely with customers
Excellent customer service orientation with a focus on customer satisfaction.
Ability to handle customer inquiries and complaints professionally and empathetically
Role: Semi Voice Process Executive
Experience: Freshers
Qualification: Any Basic Degree
Location: In and Around Chennai
No of Vacancies: 6
Salary: from 15K per month
Interested Candidates can contact the HR for Interview Appointment
Warm Regards,
HR - Preetha
63855 80670
infohrpreetha29@gmail.com