Full Description
Superb Chance for Malayalam Voice Process Executive
Job Description
Your Contribution:
Bilingual Interaction: Respond to client requests, resolve issues, and give thorough information by handling incoming and/or outgoing conversations with fluency in both Malayalam and English.
Process Explanation: Clearly and simply explain complicated policies, features of products, or service procedures to clients in Malayalam.
Data entry: In the CRM system or call logging software, accurately and quickly record all customer interactions, service requests, results, and follow-up
actions.
Quality Assurance: Ensure compliance with internal and external rules by closely adhering to quality standards and scripts/guidelines for each call.
Compliance: Throughout all verbal exchanges, strictly comply to all corporate policies, data privacy laws, and security procedures.
Experience: 0 to 3 yrs
Salary: Based on Company Norms
Education: 10th, 12th or Above
Location: In And Around Chennai
Immediate Joiner Mostly Preferred
Interested Candidates Contact the HR ASAP
Warm Regards,
HR - Maria
88708 33430
infohrmaria04@gmail.com