Full Description
Step into BPO Business NonVoice Process Executive
Job Description
Focus Skills:
Transactional phone conversations are giving way to more thorough, multi-channel interactions in the future of customer service. Customers wanting effective, thorough, and asynchronous help are increasingly choosing non-voice channels like chat, email, and social media, necessitating highly qualified experts with an emphasis on textual communication and digital efficiency.
Desired Outcomes:
You will be in charge of handling and answering a large number of consumer questions through social media, live chat, and email. Your outstanding written
communication abilities (grammar, punctuation, and tone) as well as your capacity to produce succinct and precise answers under duress will be very important. In order to directly contribute to our service excellence and efficiency goals, you will handle client concerns, complete transactions, offer product information, and keep thorough records in our ticketing system.
Experience: 0 to 3 yrs
Salary: Based on Company Norms
Education: Any Basic Degree
Location: In And Around Chennai
Apply now to become an integral part of our growing team!
With Regards,
HR - Maria
88708 33430
infohrmaria04@gmail.com