Full Description
Step Into Your Career: Hindi Voice Process
Location: Chennai
Qualification: Any degree
Experience: 0 to 2 years
Pay: 18k to 30k per month
Roles & Responsibilities:
Handle inbound/outbound calls in Hindi with clarity and politeness.
Assist customers with queries related to products and services.
Provide accurate solutions and escalate complex issues when required.
Maintain call records, update customer details
in CRM systems, and follow company guidelines.
Achieve daily/weekly call handling and quality targets.
Required Skills:
Excellent verbal communication skills in Hindi (additional English is an advantage).
Strong listening ability, problem-solving skills, and a customer-focused attitude.
Basic computer knowledge (typing, MS Office, CRM tools).
Willingness to work in rotational shifts if needed.
Regards,
Amirtha- HR
85240-79811