Full Description
Shift from Semi Voice Process Executive to Process Specialist
Candidate Application:
Full Name:
Contact Number:
Email Address:
Current Location:
Position Applied For:
Qualification:
Year of Passout:
Candidate Category: Fresher / Experienced
Willingness to Relocate: Yes / No
Total Years of Experience: (If applicable)
Current/Last Drawn Salary (Monthly/Annual):
Notice Period:
Job Description:
The semi-voice process executive is a flexible, "hybrid" worker that oversees client interactions using a well-balanced combination of textual digital channels and spoken communication. It is your main responsibility to answer consumer questions by juggling phone calls with backend duties like email correspondence, live chat, and ticket processing. This position is most suited for people who love the meticulous nature of data entry and textual problem-solving, as well as having excellent communication skills. You guarantee that the client gets prompt voice support while their administrative
or technical demands are correctly entered and handled by the system.
Key Skills:
Excellent written and verbal communication abilities in the necessary languages are a sign of bilingual or multilingual proficiency.
Technical Adaptability: The capacity to concurrently use several software interfaces, including internal databases, CRM tools, and softphone systems.
Typing and literacy skills include a high level of grammatical precision, professional decorum, and a typing speed of 30 to 40 words per minute.
Focus and Multitasking: The ability to transition between a high-energy phone call and a meticulous paperwork task without losing accuracy or focus.
Experience: 3 to 6 yrs
Location: in and Around Chennai
Salary: Based on Previous Work Experience
Interested Candidates can apply for this position by sending your CV along with your information to the Mail
Immediate Joiners are mostly Preferred
Freshers can also Apply
With regards
HR - Maria
88708 33430
infohrmaria04@gmail.com