Full Description
Semi Voice Process Join Work With Our Exciting Team
Job Description
The Semi-Voice Process Executive will handle customer inquiries and resolve issues through a combination of voice and non-voice communication channels. This role requires excellent communication skills and the ability to provide efficient and accurate solutions.
Responsibilities
Respond to consumer questions and offer assistance via a mix of voice and non-voice channels (such as chat, email, and phone).
Provide timely, courteous answers to consumer questions to guarantee a high degree of client satisfaction.
Accurately and quickly handle consumer orders, requests, and transactions.
All
client communications and resolutions should be recorded in the system.
Investigate client problems and offer suitable fixes.
Skills:
outstanding communication skills both in writing and speaking.
strong focus on customer service.
the capacity to manage client interactions via voice and non-voice.
proficiency with customer support software and computer applications.
strong analytical and problem-solving abilities.
Educational Qualification: Any Basic Degree
Experience: 3 to 7 yrs
Salary: Based on Previous work Experience
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Warm Regards,
HR - Preetha
63855 80670
infohrpreetha29@gmail.com