Full Description
Rapid Staffing Tamil Voice Process Executive Position
Job Description
Do you have a strong desire to assist people and efficiently answer their phone questions? Are you a clear and sympathetic communicator who speaks Tamil fluently and is based in Chennai or ready to work there?
Be the face of our firm by joining our vibrant customer service/BPO team in Chennai, offering top-notch customer care, and cultivating a good rapport with our Tamil-speaking clientele. We provide a friendly and stimulating work atmosphere where your ability to communicate and commitment to client satisfaction will be much appreciated.
Responsibilities:
In order to ensure clear and culturally sensitive communication in Tamil, it is important to comprehend client enquiries, give correct information, and address problems effectively and sympathetically.
/>Navigate and make use of knowledge bases and CRM systems to access and give Tamil-speaking clients pertinent information.
Keep clear and thorough records of all client interactions, problems, and fixes in the system.
To maintain compliance and consistent service delivery, adhere to established protocols and criteria.
Inform the proper departments or supervisors of complicated problems or unanswered questions.
Qualification:
Strong problem-solving and decision-making abilities.
Good typing and basic computer navigation skills.
Ability to handle pressure and remain calm during difficult situations.
Education: 8th, 10th, 12th or Above
Experience: 0 to 3 yrs
Salary: Based on Company norms
For Further information contact the Hr
With regards,
HR - Preetha
63855 80670
infohrpreetha29@gmail.com