Full Description
Quick Requirement for Non-Voice Process Executive
Job Description
Who you are:
Handle a ticket-based email queue or use live chat to answer immediate client questions, making sure all answers follow brand standards. Data management involves accurately updating and maintaining customer records in the CRM system using information obtained from digital channels. Examine screenshots, log files, or transaction histories to diagnose client problems and offer particular technical or account-related solutions. To preserve a favorable brand reputation, keep an eye on and reply to consumer remarks or direct messages on sites like Facebook, Instagram, and X (Twitter). Make sure that all written correspondence
is free of grammatical errors, has the appropriate tone of voice, and offers a comprehensive conclusion to reduce "ping-pong" exchanges.
Experience: 3+ yrs
Location: Chennai
Candidate Application:
Full Name:
Contact Number:
Email Address:
Current Location:
Position Applied For:
Qualification:
Year of Passout:
Candidate Category: Fresher / Experienced
Willingness to Relocate: Yes / No
Total Years of Experience: (If applicable)
Current/Last Drawn Salary (Monthly/Annual):
Notice Period:
Apply now to become our next Non Voice Process Executive!
HR - Maria
88708 33430
infohrmaria04@gmail.com