Full Description
Non Voice Process Executive Your Vitality Is Reliability
Job Description
Focus Skills:
Customer interaction will be multichannel in the future, with written clarity and digital efficiency defining service quality. By mastering complex ticketing systems, using automation technologies, and guaranteeing high-volume resolutions that require accuracy, speed, and brand-consistent written communication, the Non-Voice Process Executive is becoming into a crucial digital specialist.
Desired Outcomes:
You will be in charge of handling a large number of consumer questions, requests, and problems that come in via non-voice methods. Your ability to multitask between several
digital discussions, your outstanding written communication abilities, and your quickness in investigating and solving complicated problems will be essential. Our digital customer happiness and operational efficiency will be directly impacted by your careful documentation of all interactions, adherence to stringent service level agreements (SLAs), and contribution to the development of an extensive knowledge base.
Experience: 0 to 3 yrs
Salary: Based on Company Norms
Education: Any Basic Degree
Location: In And Around Chennai
Apply now to become an integral part of our growing team!
With Regards,
HR - Maria
88708 33430
infohrmaria04@gmail.com