Full Description
Non Voice Process Executive Affect Customer Service
Job Description
Focus Skills:
Transactional phone conversations are giving way to more thorough, multi-channel interactions in the future of customer service. Customers that want effective, thorough, and asynchronous help are increasingly using non-voice channels including chat, email, and social media.
Desired Outcomes:
Managing and answering a large number of consumer questions through chat, email, and other digital channels will be your responsibility. It will be very important
that you have outstanding written communication abilities and can write precise and succinct answers. You will contribute directly to our service excellence and efficiency KPIs by resolving customer concerns, offering product information, and keeping thorough records in our ticketing system.
Experience: 0 to 3 yrs
Salary: Based on Company Norms
Education: Any Basic Degree
Location: In And Around Chennai
Apply now to become an integral part of our growing team!
With Regards,
HR - Maria
88708 33430
infohrmaria04@gmail.com