Full Description
Non Voice Process Executive Accuracy is Your Superpower
Job Description
Focus Skills:
The future of customer support is shifting from transactional calls to comprehensive, multi-channel engagement. Non-voice channels—like chat, email, and social media—are becoming the preferred method for customers seeking efficient, detailed, and asynchronous support, requiring highly skilled professionals focused on written communication and digital efficiency.
Desired Outcomes:
Using social media, live chat, and email to handle and reply to a large number of consumer questions will be your responsibility. Your outstanding written
communication abilities—including your command of syntax, punctuation, and tone—as well as your capacity to produce succinct, precise answers under duress will be essential. As you handle client concerns, complete transactions, give product details, and keep thorough records in our ticketing system, you will be directly influencing our efficiency and service excellence metrics.
Experience: 3 to 7 yrs
Salary: Based on Company Norms
Education: Any Basic Degree
Location: In And Around Chennai
Apply now to become an integral part of our growing team!
With Regards,
HR - Maria
88708 33430
infohrmaria04@gmail.com