Full Description
Non Voice Expert Smart Support and Zero Calling
Job Description
What you do:
Communication Channels: Manage a large amount of textual customer interactions, such as emails, live chat sessions, and social media inquiries, making sure that all answers are clear, professional, and grammatically correct.
Quality Control: Reduce errors and rework by ensuring that all data entry and transaction outputs are accurate and comprehensive.
Process Improvement: Find and notify team leads of any inefficiencies in the process or recurring
customer problems.
Compliance: Verify that all processes and consumer data handling adhere to legal requirements as well as corporate privacy guidelines.
Reporting: Keep track of and classify different kinds of questions and processing problems, giving management and training teams input.
Experience: 0 to 3 yrs
Education: Any Basic Degree
Salary: Best in the Industry
Location: In and Around in Chennai
Contact Us for Further Details,
With Regards,
HR - Maria
88708 33430
infohrmaria04@gmail.com