Full Description
Needing Non Voice Process Executives Enrol Right Away
Job Description
Primary Task: In order to support smooth operations and client satisfaction in our Chennai facility, we must make sure that customer enquiries, data, and transactions are processed accurately and promptly via non-voice channels like chat, email, and internal systems.
Responsibilities
Answer questions, requests, and concerns from clients by email, live chat, or other written channels.
Enter, update, and validate customer data, transaction information, and other pertinent information into databases and systems with accuracy.
Keep detailed and well-organised records of all communications, transactions, and resolutions with customers.
Verify order fulfilment, reconcile accounts, process claims,
and provide reports, among other back-office duties.
By spotting persistent problems and offering fixes, you can help non-voice processes become better overall.
Quickly adjust to system changes and new software.
Required Abilities:
Exceptional attention to detail and a commitment to data accuracy.
Good problem-solving and analytical skills to address customer issues effectively.
Basic computer proficiency, including good working knowledge of MS Office Suite
Role: Non Voice Process Executive
Experience: 0 to 2 yrs
Qualification: Any Basic Degree
Salary: Based on Previous work Experience
Location: Chennai
No of Vacancies: 3 Vacancies
Submit your Resumes Now to our HR
HR - Preetha
63855 80670
infohrpreetha29@gmail.com