Full Description
Let you voice out in Telugu Voice Process Jobs
Job Description
Experience: 3 to 7 yrs
Salary: Based on Previous Experience
Education: 8th, 10th, 12th or Above
What You will do:
Customer Interaction: Handle incoming or make outgoing calls to customers, primarily in Telugu, addressing their inquiries, providing information, and resolving issues efficiently and courteously.
Problem Resolution: Actively listen to customer concerns, identify the root cause of issues, and provide accurate, timely, and effective solutions.
/>Information Provision: Clearly explain products, services, policies, and procedures to customers in a way that is easy to understand.
Documentation: Accurately log all customer interactions and details into the CRM system.
Adherence to Standards: Follow company guidelines, policies, and quality standards for all customer interactions.
Cross-functional Collaboration: Escalate complex issues to the appropriate departments or senior personnel when necessary.
Ready to take the leap
HR - Maria
88708 33430
infohrmaria04@gmail.com