Full Description
Launch Your Business in Semi Voice Process
Job Description
Do you have a strong written communication style, a clear voice, and a strong desire to help clients via phone and non-voice channels? Are you a well-organised and articulate person living in Chennai?
Giving thorough customer service, answering questions, and resolving problems via inbound and outbound calls as well as textual communication channels like email, chat, or tickets will be crucial to your job. This position is ideal for someone who enjoys a variety of interactions and is dedicated to providing a flawless client experience.
Responsibilities:
Be kind, sympathetic, and professional in all of your communications.
Make sure all records contain accurate and comprehensive data.
/>Respect all corporate policies, guidelines, and SLAs to the letter.
Engage in coaching, quality calibration, and training sessions to improve your skills and stay current with developments.
Verify that every interaction complies with company policies, ethical standards, and data privacy laws.
Qualification:
basic computer skills, such as using the internet and accessing various apps.
Effective multitasking skills, such as the ability to talk, type, and conduct research at the same time.
Excellent problem-solving skills and a composed, sympathetic manner under duress
Education: Any Basic Degree
Experience: 0 to 3 yrs
Salary: Based on Company norms
For Further information contact the Hr
With regards,
HR Nedhra
89251 14937