Full Description
Kickstart Your Career as an Email Chat Process Executive
Job Description
Benefits:
Competitive Hourly Wage and Potential Overtime Pay
Stable and Safe Work Environment
Potential for Career Advancement
Responsibilities:
Answer consumer questions, requests, and concerns in a timely and courteous manner through live chat and email.
Recognise the demands of the client and deliver written information and solutions that are precise, understandable, and succinct.
Effectively address client concerns,
elevating complicated or unresolved matters to the relevant team or manager as needed.
Access pertinent data and precisely record all customer interactions by navigating and using knowledge bases, CRM systems, and other internal tools.
In all written correspondence, use a consistent tone of voice and follow brand rules.
Educational Qualification: Any Basic Degree
Experience: 3+ yrs
Salary: Based on company norms
Apply Now through our HR Team
HR - Preetha
63855 80670
infohrpreetha29@gmail.com