Full Description
Join a Distinguished Support Staff as a Non Voice Executive
Candidate Application:
Full Name:
Contact Number:
Email Address:
Current Location:
Position Applied For:
Qualification:
Year of Passout:
Candidate Category: Fresher / Experienced
Willingness to Relocate: Yes / No
Total Years of Experience: (If applicable)
Current/Last Drawn Salary (Monthly/Annual):
Notice Period:
Job Description:
Responsibilities:
Email & Chat Support: Provide prompt, courteous responses to consumer questions, grievances, and requests via email or live chat.
Data management is the process of accurately entering, validating, and updating customer or transaction data in the CRM databases and internal systems of the business.
Troubleshooting & Research: To provide thorough written solutions, analyze client concerns by looking into transaction histories and technical logs.
Social Media Moderation: To preserve brand reputation, keep an eye on and reply to consumer
comments or direct messages on social media sites like Facebook, Instagram, and Twitter.
Moderation of Content: (If applicable) Examine user-generated content to make sure it conforms to safety regulations and community rules.
Documentation and Reporting: Create daily activity reports that emphasize processed volumes and open cases, and keep thorough documentation of all interactions.
Required Skills:
Written Communication: Outstanding proficiency in written English (or the necessary language), emphasizing clarity, grammar, and punctuation.
Typing Proficiency: Accurate typing at a high pace (usually 35+ WPM).
Analytical Ability: The capacity to decipher complicated data and spot trends or mistakes.
Technical Savvy: Able to use CRM software, Microsoft Office, and multi-tab browsing.
Experience: 0 to 3 yrs
Salary: Best in the Industries
Immediate Joiner Mostly Preferred
Interested Candidates Contact the HR ASAP
Warm Regards,
HR - Maria
88708 33430
infohrmaria04@gmail.com