Full Description
Integrated Malayalam Language Voice Process Executive
Job Description
Responsibilities
Respond politely and professionally to incoming calls from clients, especially those who speak Malayalam.
Actively listen to consumer questions and concerns and provide clarification in Malayalam.
Observe business policies and standard operating procedures (SOPs).
Reach or surpass performance goals for call handling, resolution rates, and customer satisfaction on both an individual and team level.
When engaging with clients, keep a cheerful and expert demeanour.
Respect the company's data security and
privacy rules.
Skills
Active listening abilities and the capacity to successfully comprehend client wants.
Strong problem-solving abilities, as well as the capacity for rapid thought and solution-making.
rudimentary computer literacy and familiarity with pertinent software programs.
Role: Malayalam Voice Process Executive
Experience: Freshers
Qualification: Any Basic Graduation
Salary: Based on Previous Work Experience
Location: Chennai
No of Vacancies: 8 Vacancies
Call the HR for Interview Appointment
HR - Preetha
63855 80670
infohrpreetha29@gmail.com