Full Description
Hindi Voice Executive Establish a Career in Client Service
Job Description
Focus Skills:
Regional personalisation and multilingual excellence will shape customer service in India in the future. While English is still essential, offering top-notch service in important regional languages like Hindi is essential for developing strong client trust, increasing market penetration, and making sure each client feels truly appreciated and understood.
Desired Outcomes:
You will be in charge of handling a large number of phone-based consumer questions, technical problems, or sales leads. Understanding client needs, swiftly resolving complicated issues, and delivering correct information
will all depend on your flawless verbal communication skills in Hindi and your capacity to remain polite and professional under duress. Additionally, you will need to keep up your English communication skills for training and internal reporting. By attaining high levels of first-call resolution (FCR) and sustaining exceptional customer satisfaction scores, you will directly contribute to our service excellence and efficiency KPIs.
Experience: 3 to 7 yrs
Salary: Based on Company Norms
Education: Any Basic Degree
Location: In And Around Chennai
Apply now to become an integral part of our growing team!
With Regards,
HR - Maria
88708 33430
infohrmaria04@gmail.com