Full Description
Grow Your Career with Us as an English Voice Process Executive
Location: Chennai
Qualification: Any Degree
Experience: 0 to 2 years
Salary: Above 16k per month
Job Description:
An English Voice Process Executive is responsible for handling inbound and outbound calls to provide customer support, resolve queries, and ensure customer satisfaction. The role involves communicating effectively in English, understanding customer needs, and providing accurate information regarding products or services. Voice Process Executives maintain call records, escalate issues when necessary, and adhere to company policies and quality
standards. Strong communication skills, a professional attitude, and problem-solving abilities are essential to deliver a high-quality customer experience.
Fluent English Communication: Clear spoken English with proper pronunciation and grammar.
Active Listening: Ability to understand customer queries and respond accurately.
Problem-Solving: Resolve customer issues efficiently and escalate when needed.
Customer Service Skills: Professional, patient, and courteous while interacting with customers.
Computer Literacy: Proficiency in MS Office, CRM tools, and call-handling software.
Interested Call Amirtha HR,
85240-79811