Full Description
Grow With Us – English Voice Process Consultant
Job Description:
We are hiring an enthusiastic English Voice Process Associate to manage inbound and outbound calls, delivering outstanding customer support. The role requires clear communication, problem-solving, and maintaining customer satisfaction. Candidates should possess strong spoken English skills, adaptability, and the ability to work in a team-driven environment.
Key Responsibilities:
Handle customer inquiries and provide timely solutions over the phone.
Maintain a positive and professional
tone during interactions.
Document call details and escalate complex issues when necessary.
Meet individual and team performance targets.
Follow company guidelines and compliance standards.
Skills Required:
Excellent verbal and written English communication.
Strong listening and interpersonal skills.
Ability to multitask and work under pressure.
Basic computer knowledge and data entry skills.
Customer-centric approach and problem-solving mindset.
Regards,
Amirtha- HR
85240-79811