Full Description
Get employment as an Email Support Executive Now
Job Description
Experience: 3+ yrs
Salary: Based on Previous Experience
Education: Any Basic Degree
What You will do:
Master Digital Communication: You will deal with a lot of consumer interactions through live chat and email, answering questions, giving correct information, and quickly resolving problems.
Uphold High requirements: Even under duress, you will make sure that all written correspondence complies with our company's quality, brand voice, and compliance
requirements while remaining polite and professional.
Drive Efficiency: To fulfil key performance indicators (KPIs) for response time, resolution time, and customer satisfaction (CSAT), you will make use of templates, knowledge base articles, and proficient typing techniques.
Keep Records: In the Customer Relationship Management (CRM) system, you will precisely and thoroughly record all customer interactions, resolution procedures, and pertinent information.
Ready to take the leap
HR - Maria
88708 33430
infohrmaria04@gmail.com