Full Description
Expert in Semi Voice Process Support Our Expanding Group
Job Description
Join our vibrant team in Chennai to start a fulfilling career in customer service! We provide a great opportunity for people who work well in a mixed communication setting, using both written and spoken communication abilities to efficiently serve clients. With clear career growth tracks within our expanding BPO or customer service operations right here in Chennai, this profession offers substantial prospects for skill enhancement in customer relationship management, problem-solving, and the effective handling of a variety of client contacts.
Roles and Responsibilities:
Managing customer interactions via a variety of channels, mainly voice calls and non-voice platforms like email, chat, and social media, would be your responsibility as a Semi-Voice Process Executive headquartered in Chennai. You will be essential in answering
our clients' questions, resolving their issues, and guaranteeing a high degree of satisfaction by offering prompt, accurate, and sympathetic help. This position will greatly increase your multitasking and problem-solving abilities, give you a solid understanding of customer service best practices in a fast-paced setting, and help you communicate effectively in a variety of forms.
Skills:
Excellent written English communication skills for email and chat interactions.
the capacity to actively listen and a customer-centric approach.
The ability to empathise with customers and handle difficult situations calmly and professionally
Experience: 1 to 6 yrs
Qualification: Any Basic Degree
Salary: Based on Previous work Experience
Location: Chennai
No of Vacancies: 9 Vacancies
Apply and Advance your Career
HR - Preetha
63855 80670
infohrpreetha29@gmail.com