Full Description
Executive for the Local Voice Process in Malayalam
Job Description
Impact:
Genuine dialogue in local languages and human connection will define the future of the consumer experience. Specifically for our consumers in Kerala and Malayalam-speaking areas, we are developing a support system that goes beyond scripts by employing empathy and proactive problem-solving to create devoted, lifelong clients who feel genuinely understood in their home tongue.
Key Responsibilities:
You will independently manage customer
interactions, meticulously addressing inquiries, troubleshooting problems, and documenting all communications to ensure customer delight and accurate record-keeping. You'll take ownership of every call, using your clear communication skills in fluent Malayalam and sharp problem-solving abilities to resolve issues efficiently and leave a positive impression.
Experience: 3+ yrs
Salary: Based on Company Norms
Apply now to become our next Malayalam Voice Process Executive!
HR - Maria
88708 33430
infohrmaria04@gmail.com