Full Description
Enter the Enterprise Sector as a Voice Process Executive
Job Description
Focus: Prioritise outstanding verbal communication skills, a focus on customer service, problem-solving aptitude, and the ability to manage client enquiries and offer phone support in a vibrant Chennai call centre setting.
Experience: 0 to 2 yrs
What you will Do:
Provide information regarding goods, services, or solutions in a clear and succinct manner to guarantee that clients comprehend it completely.
To ensure a seamless transition and follow-up, escalate complicated or unresolved issues to the relevant
department or senior staff.
Keep client information secure and confidential at all times.
To continuously enhance your call handling abilities and customer service delivery, take part in quality monitoring and feedback sessions.
Keep abreast of company promotions, products, and policy changes.
What you need:
Good typing speed and accuracy.
Strong active listening skills.
Effective problem-solving abilities and a solution-oriented mindset.
Apply Now for you Future
All the Best
Warm Regards,
HR - Preetha
63855 80670
infohrpreetha29@gmail.com