Full Description
Embark on a Semi Voice Process Job and Start Your Career
Job Description
Focus: Emphasize the combined skills of clear communication (both verbal and written) and efficient problem resolution.
Experience: 0 to 2 yrs
What you’ll Do:
Respond to customer inquiries and resolve issues via phone, email, and chat.
Provide accurate and timely information regarding products, services, and account details.
Document all customer interactions and resolutions in the company's database.
Escalate complex issues to appropriate departments for further investigation and resolution.
/>Follow established procedures and guidelines to ensure customer satisfaction.
What you need:
Excellent verbal and written communication skills in English
Strong problem-solving and analytical abilities.
Ability to multitask and prioritize effectively in a fast-paced environment.
Proficiency in using computers and navigating various software applications.
Customer-centric attitude with a focus on providing exceptional service.
Apply Now for you Future
All the Best
Warm Regards,
HR - Preetha
63855 80670
infohrpreetha29@gmail.com