Full Description
Customer service recruits as voice process employees
Job Description
For outstanding inbound and outbound phone support and customer service, we are looking for a dynamic and customer-focused voice process executive. The ideal applicant will have a positive outlook, outstanding communication skills, and the capacity to professionally and efficiently handle client enquiries. As a crucial spokesperson for our business, you will guarantee client happiness at every turn.
Responsibilities
Respond politely and professionally to both incoming and outgoing calls.
Give clients quick, reliable information
about your goods, services, or account information.
Reach or surpass call handling goals and KPIs (e.g., customer satisfaction scores, average handle time, and call resolution rate).
Gain and preserve a comprehensive grasp of the goods and services offered by the business.
Determine, evaluate, and offer suitable solutions for consumer issues.
Role: Voice Process Executive
Experience: Freshers
Qualification: Any Basic Degree
Location: In and Around Chennai
No of Vacancies: 7
Salary: Based on Company Norms
Warm Regards,
HR - Preetha
63855 80670
infohrpreetha29@gmail.com