Full Description
Build Your BPO Job as Semi Voice Process Executive
Job Description
Who You Are:
Voice Support: You will handle and address consumer questions and concerns over the phone with precision, politeness, and a high level of first-call resolution.
Non-Voice Support: You will manage written correspondence through email and live chat, making sure that answers are precise, succinct, and fully address client issues.
Case Management: To ensure complete traceability and data integrity, you are in charge of accurately and promptly recording and updating all client interactions and resolutions in the CRM system.
Product Expertise: In order
to deliver precise information and answers across all channels, you will acquire and preserve a thorough understanding of our goods, services, and internal procedures.
Quality & Compliance: Throughout every engagement, regardless of the channel, you shall abide by all established quality standards, scripts, and security requirements.
Experience: 0 to 3 yrs
Salary: Based on Company Norms
Education: Any Basic Graduation
Location: In And Around Chennai
If you're an enthusiastic learner looking for a stepping stone into a rewarding career, we encourage you to apply!
HR - Maria
88708 33430
infohrmaria04@gmail.com