Being a Customer Voice Specialist and Join Our TalentedStaff in Chennai, Tamil Nadu

Rs 30,000.00 Per Month
Chennai, Tamil NaduCONTACT
  • 03/15/2025
  • -

Being a Customer Voice Specialist and Join Our Talented Staff
Job Description
Salary Range : based on skills, and interview performance

Education: Any Basic Graduation

Responsibilities
Answer incoming calls from clients promptly and politely.
Make outbound calls to clients as needed for follow-ups, surveys, or problem-solving.
Identify technical or service-related problems and provide appropriate solutions.
Verify that client interactions, ...

  • Education:Some College or University
  • Type Of Work:Full Time
  • Type Of Shift:Days
  • Transportation:Not applicable
  • Experience:3-4 years

Full Description

Being a Customer Voice Specialist and Join Our Talented Staff
Job Description
Salary Range : based on skills, and interview performance

Education: Any Basic Graduation

Responsibilities
Answer incoming calls from clients promptly and politely.
Make outbound calls to clients as needed for follow-ups, surveys, or problem-solving.
Identify technical or service-related problems and provide appropriate solutions.
Verify that client interactions, issues, and solutions are appropriately documented in the business's CRM or database.
Use CRM tools to manage customer interactions and keep track

of customer history.

Qualification:
demonstrated ability to manage both incoming and outgoing calls.
knowledge with call centre software and CRM systems.
Outstanding interpersonal and verbal communication abilities.
strong troubleshooting and problem-solving abilities.
the capacity to listen intently and relate to clients.

Location : Chennai

Working Hours : 8 Hours, Monday to Saturday

Additional Info : ESI, PF, Paid Leave.

Freshers can Also Apply for the Position
For Further informations contact the hr
Hr - Preetha
63855 80670
infohrpreetha29@gmail.com

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