Full Description
Become a Part of our staff with Tamil Voice Process Executive
Job Description
In Chennai, we are looking for articulate and sympathetic Tamil Voice Process Executives to join our customer service department. In the Tamil language, you will be in charge of answering consumer questions, fixing problems, and offering top-notch phone support. Active listening skills, a customer-centric mindset, and good Tamil communication talents are necessary for this position.
Responsibilities
Respond to consumer calls in a polite and professional manner.
By attentively listening and providing clarification, you can comprehend the questions and worries of your customers.
Accurately record every client encounter and resolution in the appropriate systems.
Send complicated problems
to the right teams for additional research and handling.
Observe business policies and standard operating procedures (SOPs).
When engaging with clients, keep a cheerful and expert demeanour.
Skills:
Active listening skills and the ability to understand customer needs effectively.
Good problem-solving skills and the ability to think quickly and provide solutions.
Basic computer literacy and the ability to navigate relevant software applications.
Strong customer service orientation and a genuine desire to help customers.
Educational Qualification: 8th, 10th, 12th or Above
Experience: 3+ yrs
Salary: Based on Previous work Experience
Register now for More Informations
Warm Regards,
HR - Preetha
63855 80670
infohrpreetha29@gmail.com