Full Description
Advance Your Job by Taking on Semi Voice Process
Job Description
Benefits:
Competitive Hourly Wage and Potential Overtime Pay
Stable and Safe Work Environment
Potential for Career Advancement
Responsibilities:
In both written and spoken communications, comprehend client concerns, give correct information, and skilfully and professionally address questions.
Navigate and make use of knowledge bases and CRM systems to retrieve and deliver pertinent information to clients via various channels.
Achieve or surpass key performance
indicators (KPIs) such resolution rates, customer satisfaction, written response times, and phone handling times.
When writing or speaking, always keep a professional and upbeat attitude.
Attend training programs to improve your understanding of processes, product expertise, and customer service abilities for both written and spoken communication.
Educational Qualification: Any Basic Degree
Experience: 3+ yrs
Salary: Based on Previous work Experience
Apply Now through our HR Team
HR - Preetha
63855 80670
infohrpreetha29@gmail.com