Full Description
A guide to Where Your Telugu Voice Process Career Begins
Job Description
Focus: Stress the importance of having strong Telugu communication skills, a focus on customer service, the ability to solve problems, and the responsibility of answering calls from customers and offering assistance in a busy Chennai call centre.
Experience: 0 to 2 yrs
What you’ll Do:
Respond professionally and empathetically to clients' questions, grievances, and requests when taking inbound and/or outgoing calls, mainly in Telugu.
Diagnose simple technical or service-related issues and walk them through the Telugu resolution process.
Keep client information secure
and confidential at all times.
To continuously enhance your call handling abilities and customer service delivery, take part in quality monitoring and feedback sessions.
Keep abreast of company promotions, products, and policy changes.
What you need:
Proficiency in both written and spoken English is essential for internal communication and comprehending training materials.
Empathy, patience, and the capacity to deal calmly and professionally with difficult or furious clients.
good accuracy and quickness when typing.
Apply Now for you Future
All the Best
Warm Regards,
HR - Preetha
63855 80670
infohrpreetha29@gmail.com