Full Description
ITIL Value Chain by Evision Technoserve provides a clear and practical understanding of how IT services create and deliver value in modern organizations. This program explores the ITIL Value Chain framework, explaining how planning, design, delivery, support, and continual improvement work together to align IT services with business objectives.
Designed for IT professionals, service managers, and beginners, it builds a strong foundation in IT Service Management (ITSM). Learners develop insight into value-driven decision-making, process optimization, and service efficiency, helping organizations achieve better outcomes while advancing their own careers in a competitive, evolving IT landscape.