Full Description
Leap Into Progress Jobs for Telecallers Are Offered
Job Description
In the banking industry, a telecaller is a front-line agent who interacts with clients about financial services and products. Your job may involve sales (credit cards, personal loans), customer service (account queries), or collections (reminding clients of past-due payments), depending on the department. As a trusted advisor, you guide clients through banking options while abiding by stringent financial laws and data protection standards. The ideal applicant is a compelling, eloquent communicator who can maintain professional phone etiquette and clearly explain complicated financial topics.
Key Duties:
Product Promotion & Sales: Make outgoing calls to prospective or current clients to present banking goods such as credit cards, savings accounts, loans, and insurance.
Customer Relationship Management: Help clients with their banking
requirements by giving them correct information about interest rates, processing costs, and documentation needed.
Lead Qualification: Use the bank's eligibility requirements (such as income slabs and credit scores) to filter and qualify leads.
Recovery & Collection: (If in Collections) Remind clients of impending or past-due EMI payments and work out repayment schedules over the phone.
Data documentation: Ensure that call dispositions, client comments, and follow-up schedules are accurately updated in the Bank's CRM.
Compliance & KYC: Make sure that all interactions adhere to RBI regulations, especially those pertaining to Fair Practices and KYC standards.
Goal Achievement: Continually reach monthly conversion or collection objectives as well as daily call volume targets.
We invite you to apply and explore this exciting opportunity!
Warm Regards,
HR - Maria
88708 33430
infohrmaria04@gmail.com