Full Description
Inbound or Outbound Telecaller Retail Banking
Job Description
Your Contribution:
Customer Engagement & Relationship Building: Making outbound calls to potential and existing customers, introducing banking products, explaining their benefits, and answering queries clearly and professionally in Hindi and English.
Needs Identification & Solution Offering: Actively listening to customer needs and financial aspirations, then skillfully matching them with the most suitable banking products or services, demonstrating a genuine desire to assist them.
Information Accuracy & Compliance: Providing precise and up-to-date information on product features, interest rates, terms, and conditions, ensuring strict
adherence to all banking regulations and internal policies.
Lead Generation & Conversion: Generating qualified leads, scheduling appointments for banking advisors, and contributing to the achievement of individual and team sales targets.
Documentation & Reporting: Accurately capturing customer information, call details, and outcomes in our CRM system, and providing regular reports on call activities and lead status
Experience: 3 to 7 yrs
Salary: Based on Company Norms
Education: Any Basic Degree
Location: In And Around Chennai
Immediate Joiner Mostly Preferred
Interested Candidates Contact the HR ASAP
Warm Regards,
HR - Maria
88708 33430
infohrmaria04@gmail.com