Full Description
Ascend Solutions offers
Work from-home customer service-based jobs where you can create your schedule (after training). This is perfect for stay-at-home parents, college students, or just someone simply interested in earning additional income.
We require a minimum of 15 hours per week, but you can work as much as 40+ hours.
Requirement: Must have my own computer.
Must be 18+ years or older
Part-time and Full-time available
There is an hourly average pay rate of $13-$15 per hour and agents are paid biweekly. Hiring individuals for independent contractors.
Flexible hours
If interested, please send an email to: contact@ascend-solution.com, so that we can forward you additional information on how to complete the initial qualification process.
General Job Responsibilities
/>•. Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies
General Job Skills:
• Proven customer support experience or experience as a client service representative
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multitask, prioritize, and manage time effectively