Call Center Agent in Santa Ana, California

No Salary Info
Santa Ana, CaliforniaCONTACT
  • 01/22/2019
  • -

"$16 an hour + bonus-
Are you a natural on the phone? Are you happy to help clients and interested in earning more than your hourly rate? Then this IS the job for you! Our Design Team Call Center Representatives are responsible for scheduling and confirming appointments with our clients. In this role, you will work closely with your team to collaborate and attend frequent in-house training.
What you would do:
· Make outbound dials to homeowners who have expressed interest in re...

  • Transportation:Not applicable
  • Experience:None / Not Required

Full Description

"$16 an hour + bonus-
Are you a natural on the phone? Are you happy to help clients and interested in earning more than your hourly rate? Then this IS the job for you! Our Design Team Call Center Representatives are responsible for scheduling and confirming appointments with our clients. In this role, you will work closely with your team to collaborate and attend frequent in-house training.
What you would do:
· Make outbound dials to homeowners who have expressed interest in receiving information regarding their kitchen and/or bathroom
· Communicate with clients through both email and phone
· Inform prospects on our services and schedule them for a free “HGTV – Style” in-home consultation with a design expert
Requirements:

/>· Dial a minimum of 20 dials per hour and generate 1 consultation for every 3 hours worked
· Strong telephone and communication skills
· Computer proficiency and light typing
· Ability to adapt to new procedures and follow our scripts/system
· Upbeat personality
· experience in a ‘call center’ environment (anything that requires you to attend to a customer’s needs)
· Experience selling, up-selling or setting appointments
· Self-motivated
· Team Player
· Persuasive
· Detailed
Schedule:
Full-time: 6 days a week
· Monday-Thursday: 2:00 pm - 8:00 pm
· Fridays: 8:00 am - 1:00 pm or 1:00 pm - 6:00 pm
· Saturday OR Sunday: 9:00 am - 5:00 pm (one required each week)"
Ph: ​1-800-201-6778

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